Full-Time Receptionist / Administrator - Smartflats

1 poste
emploi
Réf. 9690697 - Publié le 8 avril 2019
Royaume-Uni, London
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Fonction

Administration, services généraux

Experience

moins d'1 an - De 1 à 2 ans

Type de contrat

CDI

Secteur d'activité de l'entreprise

Tourisme - Hôtellerie - Restauration - Loisirs (Tourisme, Loisirs)

Mission

We are a very busy serviced apartments company located in Camden.
We are offering a full time & permanent receptionist position; working hours include weekends.
As the first person our customers meet you will be the face of our company! You will therefore be required to provide extremely high standards of customer service, to be highly organised and efficient as well as offering a warm and friendly welcome to our visitors.
You will need to have an impeccable telephone manner, have excellent computer skills and be experienced in dealing with inquiries and following up to ensure resolution.
Experience is an advantage but not essential as training will be given.
Fluent English is a must as well as eligibility to work full time in the UK. Knowledge of other languages would be an advantage.
Key responsibilities:
Dealing with phone calls in an efficient and courteous manner;
Assisting the guests with directions, transportation or any other queries;
Reply and action emails promptly and efficiently;
General office duties / basic accountancy;
Team working and ability to solve unexpected situations as well as multitasking are essential.

Profil

As a Receptionist you will:
Have excellent organisational and administration skills and be able to work as part of the Reception team whilst providing an efficient and effective service to all our guests;
Need to have strong communication skills and pro-active approach to your work;
Ensure that our guests are completely satisfied at every stage of their stay, from check-in to check-out;
Be able to use your skills, knowledge and experience to lead by example.
If you enjoy busy environments and meeting people from around the world this job is for you.

Date de début de mission

Lundi 15 avril 2019

Durée

Permanent

Rémunération

Depending on Experience