Customer Success Internship (SBCS0804)

Réf. 616405 - publié le 16 avril 2024

Informations générales

Missions

ESPAUK vous propose une offre de stage dans les domaines Commerce, vente, distribution, Communication, Culture, Communication, E-commerce, Marketing, Publicité,... à Birmingham, Royaume-Uni.

This is fantastic opportunity for an individual interested in a Customer Success role, within a well established and expanding company. Mentored throughout you will work within experienced teams to research, analyse and evaluate the customer and supplier journey, to fully engage, give the best advice, increase sales and collaborations as well as customer satisfaction. This exposure will provide you with an in-depth understanding of the business. This product has the potential to be a real game changer in education, so you will be a key player in their future success, making this a great addition to your CV and future career prospects. Requirements You are eligible for an ESPA internship if you are a registered student or have graduated within the past two years and have access to some form of grant funding. Benefits See website for details of all ESPA benefits. For all internships over 6 months, additional benefits will be paid. Details available at interview.

Tasks:
• Maintaining a close relationship with customers to evaluate their input to enhance the product's quality and satisfy their needs
• Research websites to qualify product and brand dimensions
• Classification of products and brand groups to deliver category updates
• Manage data entry, review client inputs, and maintain to agreed standards
• Deliver defined outputs in line with client schedules
• Assisting with events across the UK to show and promote the company’s product

Host company:
The host company is an up and coming start up with an innovative offering. They have developed a software platform that learns the way educators give feedback, so they never have to grade the same answer twice. This approach has been shown to reduce grading times by 74% and increase feedback given by 7.2 times. Their ambition is to revolutionize the way feedback is given in education around the world, ensuring feedback for all and saving thousands of administrative hours for teachers and lecturers.

Profil

Skills:
• Working towards a business degree or similar
• Constant attention to detail and data accuracy
• Excellent communication skills, both verbal and written
• Time management skills and able to deliver to defined timelines
• Multitasker
• MS Office; especially Excel

Postuler

Nom du recruteur : Chevillon Kevin