pre-arrival concierge assistant (m/w/x) - internship - ma...

Réf. 1156705 - publié le 17 décembre 2024

Informations générales

Missions

Le Collectionist vous propose une offre de stage dans les domaines Services aux entreprises, Autres tertiaires à IB, Espagne.

This position is for a duration of 6 months: from March 17 to September 12, 2025.

Role:
As a Client Experience Assistant, you will work closely with our Concierge team to assist in preparing exceptional stays for our clients. This internship will immerse you in the world of luxury and allow you to participate in the coordination of tailor-made services while discovering the management of a high-quality network of local partners.

Objectives:
1. Support in Client Management and Assistance:
* Contribute to organizing stays by supporting the coordination of services and experiences for our clients.
* Assist in the preparation and follow-up of quotes in collaboration with the team.
* Help update client itineraries in our internal tools.

2. Development and Enrichment of the Partner Network:
* Research and identify new local partners to enhance our offerings.
* Participate in updating and producing catalogs showcasing our services and experiences.
* Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest).

3. Administrative Management and Tools:
* Assist in updating partner information and pricing within internal tools.
* Support the team in creating and updating communication materials (catalogs, presentations).
* Participate in the issuance of quotes, invoices, and itineraries.


Perks
🎂 1 day off for your birthday
🍽️ Meal vouchers worth 8€ (50% employer contribution / 50% employee contribution)
💻 Laptop (Mac)
📱A business cell phone
🚀 Year-round events

Profil

Education and Experience:
* Student in business school, hospitality, tourism, or a program focused on project management or luxury 🎓
* Previous experience in tourism, hospitality, or premium services is a plus 🏖️

Skills and Qualities:
* Excellent organizational skills and attention to detail 📋
* Ability to work as part of a team in a dynamic and demanding environment 🤝
* Strong interpersonal skills and a passion for client interaction 💬
* Proficiency in English (written and spoken) 🇬🇧. A second language is a plus 🌎
* Good command of IT tools (Office Suite, particularly Excel) 💻


All our positions are open, with equal consideration, to candidates requiring specific accommodations related to a disability.

Postuler

Nom du recruteur : Flatchr